We stand by our work and are more than happy to make any repairs or fixes needed to our costumes! All costumes come with an initial 90 day repair coverage under standard wear conditions. Repairs needed after this time can be assessed and quoted for on a case by case basis based on the amount of time the repair will take.
All costumes must be clean and dry prior to any repairs. Any costumes received for repair that have not been properly cleaned beforehand will be charged an additional cleaning fee.
We include one free anything-goes repair session for all brand new suits immediately following the initial tria wear. This is to make any adjustments that you may need after trying out your costume for the first time.
Shipping costs are not included for repairs or alterations. Shipping costs will vary depending on the weight of the items being returned for repair.
All repair costs must be paid for in full before the suit can be returned.